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Questions, answered.

Everything people ask before booking. Anything else, ask on the call.

FAQ

Things people ask before booking.

Anything else, ask on the call. If it isn't a fit, we'll tell you.

Book the 30-minute call
Who is Lazer Lab?

Lazer Lab is a Toronto AI agency. We design, build, and support AI agents, automation, and custom software for businesses across Canada and beyond. Every project is built in-house, at a fixed price, and kept running after launch.

Do you build voice or phone agents?

No. Voice and phone agents are handled by Telvo, our sister company, and we're happy to point you there.

What do you build?

AI agents and automation, AI operating systems that run them from one place, AI marketing, and websites and mobile apps.

How much does it cost?

Every project has one fixed price, paid once, plus optional monthly upkeep to keep it running. The price depends on how much we automate and how many of your tools it connects to. You get the exact number in writing after the free call, before any work begins.

Are there ongoing costs after the build?

Monthly upkeep covers hosting, monitoring, and fixes. It runs month to month. Software subscriptions and AI usage are billed to your own accounts, and the proposal lists each one.

How long does a project take?

Timing depends on the scope, integrations, data access, and review process. We agree on milestones and a delivery schedule in the proposal. Larger systems can be delivered in phases, starting with the work that matters most.

Why not build this ourselves in Zapier?

For a straightforward workflow, building it yourself can make sense. We help when the work involves several systems, custom logic, AI decisions, or a need for testing, monitoring, and ongoing support. The proposal makes our responsibilities clear.

How does working with you compare with hiring in-house?

You get design, development, integration, and support for an agreed scope of work, without hiring and managing a development team. An in-house hire may be a better fit if you need someone embedded in daily operations full time.

What if my needs change after launch?

Your proposal defines the support period, maintenance responsibilities, and fixes included. New features or work outside that scope are reviewed and priced before we start. You can commission further phases as your priorities develop.

Do I need to switch tools or platforms?

We start with the tools you already use and check what can connect reliably. If a limitation makes a different tool worth considering, we explain the tradeoffs and any additional costs before you decide.

Who owns the system?

Ownership, licensing, access, and any handover arrangements are agreed in writing for each project. Your business accounts and data remain yours. We make the terms clear before work begins.

What about data security?

We review the information the system needs, who can access it, and how it will be stored and handled during scoping. Your project proposal defines the hosting and access arrangements. If your requirements need specialist compliance expertise, we flag that before work begins.

What happens when the AI gets something wrong?

We agree on what agents can do, where human approval is required, and when they should hand work back to a person. Testing and review help identify problems before launch. Monitoring and issue handling are defined in the project's support scope.

Can I start with a smaller project?

Yes. We can scope one workflow, one agent, or the first part of a larger system. Each phase has its own agreed deliverables and pricing, so you can decide what to build next based on what your team needs.

What if we need to pause or end the work?

The monthly plan runs month to month, so you can stop at any time. Payment terms for the build are set out in your proposal, along with what happens to completed work and how handover works.

What do you need from our team?

Start with a 30-minute conversation about your goals and current process. During scoping, we identify the access, information, and people needed for the project, including who will review the work and approve decisions.

Where are you based, and who do you work with?

Toronto, Canada. We work with businesses across Canada and beyond, mostly remotely.

How do I get in touch?

Book the free 30-minute call, call (437) 525-2226, or email info@lazerlab.ai.

Ready to put AI to work?

Book a free 30-minute call. We look at how your business runs, find the bottlenecks, and show you where AI would help most.

One fixed price, agreed in writing before we start.